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Shipping & Returns

The Sewing Stable's Shipping Policy
Shipping and Delivery: (Domestic and International)
  • The Sewing Stable understands how exciting it is to receive your parcel full of pretties, therefore we will endeavour to dispatch your order within 1-2 working days of receiving the order. 

  • Please make sure you have the correct delivery address at checkout and all payment details, including credit card details etc are correct.  Any costs to repost items due to incorrect address are the responsibility of the customer.

  • Any duties, import charges or customs fees are the responsibility of the customer.  Customs policies vary from location to location, please check with your local Customs office to determine these fees prior to purchase.

  • The Sewing Stable will not be liable for any postage delays or lost/missing parcels caused by their shipping providers.

  • Shipping is available Australia wide and Internationally via Australia Post Parcel Post satchels, which offer a tracking number.

  • We offer a flat shipping rate of $10.00 for all Australian orders.  Please feel free to contact us for quotes on Express Post or International Post at TheSewingStable@hotmail.com

  • Please note that the rates do not include any insurance in the case of a lost or damaged letter or parcel by Australia Post – The Sewing Stable cannot be held responsible.

  • The Sewing Stable is also happy for Customers to collect their purchases from our shop.

Shipment to P.O. boxes

We are happy to ship to Australian PO Boxes, we know that country mail delivery can be difficult, so we are here to make your life a little easier.

Return & Exchange Policy
  • Our terms and conditions are in line with the Australian consumer laws.  Please choose carefully.  No returns permitted on cut items, such as fabric, patterns and books.

  • We do not refund for change of mind purchases.

  • We will gladly offer a refund, repair or exchange on items found to have a manufacturer’s fault up to 14 days with proof of purchase.

  • We will not exchange or refund on sale items

Full Day Classes:

 

  • Payment must be made at time of booking.

  • 72 hours notice is required to transfer regular class fees to an alternative date, if there is space available in that class.  Single day workshops only.

  • No refunds on “Special Guest Workshops” or two day workshops where less than 2 weeks notice is given.

  • If you are unable to attend a single day workshop a full refund of payment is offered if 5 days notice is given prior to the class.

  • Should the class be cancelled, fees will be fully refunded by The Sewing Stable.

  • No materials for workshops are supplied by The Sewing Stable unless a specific kit option is available at the time of booking.

  • Please make sure you bring all necessary sewing items to the workshop.

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